🚚 Shipping Policy

Last updated: October 30, 2026

Shipping Policy

We are committed to getting your herbal products to you safely and promptly. Please read our shipping policy carefully before placing your order.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed the next business day.
• You will receive an email or WhatsApp notification once your order has been dispatched.

Delivery Timeframes

• Lagos: 1–2 business days
• Other major cities (Abuja, Port Harcourt, Ibadan, Kano): 2–4 business days
• Other states: 3–7 business days

These are estimated timeframes. Actual delivery may vary due to courier delays, public holidays, or extreme weather conditions.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location. The exact fee is shown before you complete payment — there are no hidden charges.

Order Tracking

Once your order is dispatched, you can track it using the Track Order feature on our website. Enter your order number to see real-time status updates.

Failed Deliveries

• If delivery fails due to an incorrect address provided by the customer, re-delivery charges may apply.
• Please ensure your delivery address and phone number are accurate when placing your order.

Damaged in Transit

If your order arrives damaged, please photograph the package and contents and contact us within 48 hours. We will arrange a replacement at no cost to you.

Contact

For shipping queries, WhatsApp us or email abraflodphytotherapyltd@gmail.com.